Blogs



retrieval-solution-for-small-firm

Best Practices for Managing and Organizing Large Volumes of Documents in Litigation Support



Litigation support is an essential component of legal practice, and document management plays...


call-center

The Role of Contact Center Services in Healthcare: Enhancing Patient Experience and Outcomes



The healthcare industry is one of the most critical sectors that require exceptional customer support...


call-center

Contact Center Services for Multichannel Customer Support



Discover the challenges and solutions for providing multichannel customer support through contact center services...


call-center

Call Center: 5 Predictions For 2023



Call centers were once limited to accepting and diverting calls. However, as technology and consumer communication preferences have evolved, this has changed. In recent years, new pandemic-driven techniques....


personal-injury-vs-social-security-disability

Differences between Personal Injury Cases and Social Security Disability Insurance



Disability is a condition that can interfere with a person's capacity to do daily tasks, including work. There are two basic for individuals with disabilities to...


retrieval-solution-for-small-firm

How Your Litigation Strategy Affects Profitability Of Your Business?



There's always room for development when it comes to managing a company. The legal industry is no different in this respect from any other industry. However, only ...


retrieval-solution-for-small-firm

Medical Record Retrieval Solutions For Solos And Small Firms Of Today



As per research by Gartner, in the next 3-5 years, the amount of medical data that will be created globally will increase by more than a third, totaling approximately....


call_center

The Human Factor: Why Call Centers Should Be More Than Just Phones



In the world of call centers, technology has played a pivotal role. Not only has technology improved the work of call center agents and their supervisors, but it has also....


record-retrieval-services-for-insurance-firm

Medical Record Retrieval Services: Why Are They Ideal For Your Insurance Company In 2022?



Insurance firms, on a regular basis, have to deal with large amounts of data and records to settle claims for personal....


Work 1

Record Retrieval Is Important. Enlist The Experts



Retrieving medical records is not a straightforward process. In fact, it is a very complex process that requires professional help. There are....


mass-tort-litigation

Why Is Medical Diagnosis Crucial In A Mass Tort Case?



When dealing with a case of mass tort, you need to be able to demonstrate that the defendant is responsible for the damages that have been claimed...


medical-records-retreival-rervice

How Partnerships Make For A More Reliable Medical Record Retrieval



In today’s world, medical record retrieval is a never-ending, tedious, and expensive process. Most law and insurance firms are finding ways to optimize their processes...


recruiting_while_hiring_in_digital_age

What’s Next For Recruiting While Hiring In Digital Age?



Gone are the days when employers had to go through lengthy recruitment processes and handle large databases. Not only were the traditional methods of hiring...


back-office-outsourcing

Back Office Outsourcing: How To Minimize The Risks And Maximize Its Benefits?



Outsourcing, or as it is more accurately referred to, global sourcing, is a very effective technique that can help your organization prosper in today’s...


customer-service-complaints

Why Are Complaints More Important Than Positive Feedback In Contact Center Services?



Keeping up with the competition requires a customer-centric approach. The best customer experience comes from understanding how customers feel...


bookkeeping_service

Smart Sourcing Bookkeeping Services



Being an entrepreneur is not easy. You must be a multitasker, as you are required to handle a lot of tasks and functions at the same time. One of such tasks and probably...


Recruitment-Trends

Recruitment Trends – Transforming The Way Of Talent Acquisition




After the unwanted and unpredicted outbreak, every policy and strategy in organizations has had to change. Therefore, it was time to introduce...


Contact-Centers-Post-COVID

Best Practices & Actionable Tips For Contact Centers Post-COVID



Making sure that businesses were running successfully during the pandemic was no easy job, especially for contact centers. The major operational change witnessed after...


Contact-Centers-Automation

How To Use Intelligent Automation To Enhance Your Contact Center’s Profits?



Contact centers are the first mode of communication with the customers for a business. The services provided by them can make or break the customer...


virtual_working

How Far Virtual Working Has Come And Where It Is Headed




Remote working is no longer a new concept. It was introduced with the term “freelancing” and now, most of the organizations have shifted to operating...


Medical-Record-Review

What Makes Medical Record Review Complicated?



Though the medical records are generated as a testimony for the treatment given to the patient, the data in the records remains challenge to reviewer...


Electronic-Medica-Record

EMR : Biggest Bestowals From IT Industry To Healthcare Domain




Discovery of medicines and medical science is the biggest event in the history of mankind. From ancient times till few centuries back the patients were treated...


medical-billing

Billing Summary -A Secret Tool To Manage Medico-Legal Claims



Hospitals are generating a lot of documents. It starts with medical records, administrative documents like DNRs, consents or informative documents, but along...


ITCube-ITLytics-Dashboard

How 3rd Party Quality Monitoring And Analysis Help Contact Centers



All of you must have called customer service contact center for some or the other reason. Whenever you call you must have noticed that almost all customer service contact...


dynamics-support

Benefits And Use Cases Of Virtual Team For Back Office Tasks



If you’re an entrepreneur who has just started a business, or you’re an established small business player looking to expand your business, you know that you are required....


Value-of-Your-Personal-Injury

How Much Is A Twisted Muscle Or A Broken Arm Worth To You….?



Well, not a very comfortable question for any of us. But for attorneys dealing with personal injury victims, handling these questions are a part of their everyday routine.....


personal-injury-claims

Things To Know About Personal Injury Claims



There are millions of lawsuits filed in the United States each year. Many of these lawsuits are based on accidents or conducts that resulted in injury. These types of lawsuits....


back-office

Why Outsourcing Back-Office Services Is Important For Company Benefits..?



Back office is the support center of a company or business that carries out various administrative work. Such tasks are clearances, record maintenance....


bpo-service

Business Process Outsourcing (BPO) Market Worldwide Is Projected To Grow By US $108.3 Billion



BPO is a very famous short form used these days. It is broadly known as Business Process Outsourcing. Current BPO service global industry market....


Clinical-Data-Management

Clinical Data Management Success Key: DMP



One must not be afraid of the word management, especially when it is linked to data. Systematic approach of planning, collecting, proofing of information and processing....