Retrieving medical records is not a straightforward process. In fact, it is a very complex process that requires professional help. There are several firms still relying on their in-house teams for getting the job done but it leaves room for errors taking up more time and resources than needed. Medical record retrieval is not a one-person or one-time job and hiring experts to do the work for your firm is guaranteed to ease the process.
In this blog, we’re talking about why record retrieval is important and how can outsourcing to experts help firms.
As per research, there are an estimated 100 million requests for medical records from healthcare professionals each year and even though electronic methods are more prevalent now, a majority of those requests rely on manual methods like paper, fax, or mail. When firms need to use these records to handle thousands of claim requests, they can’t afford to waste time. This is one of the many reasons why medical record retrieval is important.
In addition, medical records are often used in legal cases involving malpractice or personal injury. In these cases, access to accurate and complete medical records can be the difference between winning and losing a case.
It can often be a real challenge to find the medical records you need and when they are to be retrieved through complicated procedures. Instead of training your current staff or understanding lengthy processes, outsourcing to a team of highly trained and experienced medical record retrieval service providers can benefit your company greatly.
When you’re looking for the data, you need to finish your client’s case, you don’t need to go through piles of data about their medical history. Instead, you just need those records retrieved and summarized to go through and find the necessary details immediately.
To avoid having to sort through a significant amount of paper clutter that would otherwise take up valuable office space, consider hiring someone with experience. A medical record retrieval service will allow you to look at every detail carefully in a brief manner in your client’s medical history. It will save a lot of time and also improve the turnaround time for your customers.
Maintaining a complete set of records is one of the most difficult aspects of data retrieval. A lot of individuals need to be contacted, records need to be checked, and a lot more has to be done for this to happen. Since so much is going on, a busy lawyer may miss one or two documents they need for their case because there is so much going on.
When they outsource their work, the companies who do it hire a lot of individuals to do just one thing. It’s easier for these people to follow up on records and documents, and to talk with pertinent persons, because they have more time on their hands. Because they have more time on their hands, those in charge of this activity are more likely to produce thorough records.
You know exactly what you’re getting for your money when you hire a medical record retrieval service. The medical record retrieval service you employ should disclose the fees for each request and a digital copy so that you know exactly where your money is going.
As a bonus, they are providing you with a one-time service for the client whose medical data you are asking for information. Taking care of things in-house can save money in some situations, but if you need to gather information for a case, it is more cost-effective to hire an outside firm with the appropriate expertise.
It’s expensive to use in-house staff for records retrieval, especially if you need to hire more people when demand is higher. If you hire more people than you need, you run the risk of leaving them with nothing to do for the majority of the time.
In addition, if you’re using an employee to retrieve records while their primary focus is elsewhere, that’s a waste of talent as well. Retrieval of records should instead be charged on a per-request basis, as is the case with most outsourced services. All administrative, authorization and compliance measures should be included in this.
The documentation of highly sensitive information regarding patients, insurance claims, and diagnoses necessitate the use of precision and accuracy. A reliable and hassle-free solution is outsourcing medical records retrieval to experts at ITCube. When you outsource data entry work to us, we prioritize accuracy, speed, and quality so that you can devote more time to higher-value activities. Reach out to us if you wish to know more about our services.