Outbound contact center is now an age-old concept used and proven over the years for business expansion and increasing sales and retention. Outbound call centers not only help companies to acquire new customers using telesales, it also helps them get in touch with their existing customers for better service and feedback. The whole objective of a contact center is always to cater to customers, therefore, it is very important for any organisation to analyse and understand their customers and their own expectations before hiring an experienced call center service provider for outbound operations.
In the fast-paced economy like today’s one must find efficient ways to be well prepped against difficult times. Though cost is one of the most important concerns, Quality is something no one would want to compromise on. The need of cost reduction without compromise on quality allowed outbound call centers to grow exponentially in India. You can simply deploy your outbound call center services to an offshore center and see your profits grow.
ITCube is one of the leading providers of outbound Contact Center (BPM) services with over 15 years of experience in catering to its customers in multiple domains. At ITCube Solutions, we serve our customers with superior outbound call center services. Our expertise, state-of-the-art technology and domain knowledge has earned our global clientele. We follow result-oriented process with guaranteed value for money.
ITCube Solutions outbound call center services
Our Call center professionals are also experts in the following
- Customer Satisfaction Surveys
- Order Taking
- Sales Support
- Conference Registration & Follow-up
- Customer Support Sales (Upselling)
- Product Sales
In case you have a requirement, which is not listed here, please e-mail and share your requirement with us. We take utmost care in customizing our solutions to specifically meet business requirements of our customers. ITCube believes in total transparency and allow our customers to make well-informed decisions for long term sustainable growth of business.
Why choose ITCube for Outbound Call Center Services?
By partnering with ITCube as your outbound contact center partner, you not only benefit from the superior quality of resources, we also bring over a cumulative experience of over 50+ years to help you put right strategies for your business. We initiate the process by understanding and documenting your business requirements, target market, and value proposition. This process helps us in ensuring we provide reliable and efficient services that can increase your business value.
Few of the key reasons for you to choose ITCube are:
ITCube follows the best practices in the industry while saving you almost 30-40% on your existing manpower and operations cost.
We are an ISO/IEC 27001 certified company and have strict data security and confidentiality guidelines in place to ensure that all data related to you and your customer is completely safe with us.
We have access to the best infrastructure required for such call center operations which allows us to provide the best-quality services to global clients.
With multiple offices spread across the globe, we have the ability to provide services at all times of the day through our multiple delivery centers.
ITCube has been in the contact center industry for over 15 years. We can understand the minutest requirement of running a successful call center. Our team is thoroughly trained to handle customers from different backgrounds, cultures, regions and in multiple languages.
If you are looking for a reliable and cost-effective partner for your outbound call center operations, then you are at the right place. Get in touch with us today!