BPO

Medical Record Retrieval Solutions for Solos and Small Firms of Today
by ITCube Team|13 September 2022|BPO
As per research by Gartner, in the next 3-5 years, the amount of medical data that will be created globally will increase by more than a third, totaling approximately 44 zettabytes of data. But what does that mean for the...
continue reading
The Human Factor: Why Call Centers Should be More than Just Phones
by ITCube Team|05 September 2022|BPO
In the world of call centers, technology has played a pivotal role. Not only has technology improved the work of call center agents and their supervisors, but it has also altered the interaction between call center customers and the service....
continue reading
Medical Record Retrieval Services: Why are they ideal for your insurance company in 2022?
by ITCube Team|22 August 2022|BPO
Insurance firms, on a regular basis, have to deal with large amounts of data and records to settle claims for personal injury, workers' compensation cases as well as medical claims for their clients. Undoubtedly, medical records play a significant role...
continue reading
Record Retrieval is Important. Enlist The Experts
by ITCube Team|16 August 2022|BPO
Retrieving medical records is not a straightforward process. In fact, it is a very complex process that requires professional help. There are several firms still relying on their in-house teams for getting the job done but it leaves room for...
continue reading
Why Is Medical Diagnosis Crucial in a Mass Tort Case?
by ITCube Team|08 August 2022|BPO
When dealing with a case of mass tort, you need to be able to demonstrate that the defendant is responsible for the damages that have been claimed against them. To put it another way, you need to provide evidence not...
continue reading
How Partnerships Make For a More Reliable Medical Record Retrieval
by ITCube Team|26 July 2022|BPO
In today's world, medical record retrieval is a never-ending, tedious, and expensive process. Most law and insurance firms are finding ways to optimize their processes without having to compromise the quality and security of data. But working with unorganized or...
continue reading
What’s Next For Recruiting While Hiring In Digital Age?
by ITCube Team|20 July 2022|BPO
Gone are the days when employers had to go through lengthy recruitment processes and handle large databases. Not only were the traditional methods of hiring more time-consuming, but they also resulted in higher hiring costs, thus proving to be inefficient....
continue reading
The Future of the Call Center: 5 Predictions for 2022
by ITCube Team|09 June 2022|BPO
Call centers were once limited to accepting and diverting calls. However, as technology and consumer communication preferences have evolved, this has changed. In recent years, new pandemic-driven techniques of working, the growing trend of digital transformation, and the ever-rising standard...
continue reading
Back Office Outsourcing: How To Minimize The Risks And Maximize Its Benefits?
by ITCube Team|30 May 2022|BPO
Outsourcing, or as it is more accurately referred to, global sourcing, is a very effective technique that can help your organization prosper in today's competitive market. If you opt-out of this game, you forfeit access to talent, innovative methods, and...
continue reading
Why Are Complaints More Important Than Positive Feedback in Contact Center Services?
by ITCube Team|12 May 2022|BPO
Keeping up with the competition requires a customer-centric approach. The best customer experience comes from understanding how customers feel about your services. The feedback and complaints you receive can help you tailor your business to better meet their needs. Smart...
continue reading