Blog

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Why Are Complaints More Important Than Positive Feedback in Contact Center Services?
Keeping up with the competition requires a customer-centric approach. The best customer experience comes from understanding how customers feel about...
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Smart Sourcing Bookkeeping Services
Being an entrepreneur is not easy. You must be a multitasker, as you are required to handle a lot of...
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Recruitment Trends – Transforming the Way of Talent Acquisition
After the unwanted and unpredicted outbreak, every policy and strategy in organizations has had to change. Therefore, it was time...
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Best Practices & Actionable tips for Contact Centers Post-COVID
Making sure that businesses were running successfully during the pandemic was no easy job, especially for contact centers. The major...
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How To Use Intelligent Automation To Enhance Your Contact Center’s Profits?
Contact centers are the first mode of communication with the customers for a business. The services provided by them can...
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How Far Virtual Working Has Come And Where It Is Headed
Remote working is no longer a new concept. It was introduced with the term “freelancing” and now, most of the...
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What Makes Medical Record Review Complicated?
Though the medical records are generated as a testimony for the treatment given to the patient, the data in the...
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EMR : Biggest Bestowals from IT Industry to Healthcare Domain
Discovery of medicines and medical science is the biggest event in the history of mankind. From ancient times till few...
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Billing Summary -A Secret Tool To Manage Medico-Legal Claims
Hospitals are generating a lot of documents. It starts with medical records, administrative documents like DNRs, consents or informative documents,...
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How 3rd party Quality Monitoring and Analysis help Contact Centers
All of you must have called customer service contact center for some or the other reason. Whenever you call you...
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Benefits And Use Cases Of Virtual Team For Back Office Tasks
If you’re an entrepreneur who has just started a business, or you’re an established small business player looking to expand...
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How Much Is A Twisted Muscle Or A Broken Arm Worth To You….?
Well, not a very comfortable question for any of us. But for attorneys dealing with personal injury victims, handling these...
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PERSONAL-INJURY-CLAIMS
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Things to Know about Personal Injury Claims
There are millions of lawsuits filed in the United States each year. Many of these lawsuits are based on accidents...
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Back-office
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Why Outsourcing Back-Office Services Is Important For Company Benefits..?
Back office is the support center of a company or business that carries out various administrative work. Such tasks are...
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bpo-service
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Business Process Outsourcing (BPO) Market Worldwide Is Projected To Grow By US $108.3 Billion
BPO is a very famous short form used these days. It is broadly known as Business Process Outsourcing. Current BPO...
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