Blog

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Why Is Medical Diagnosis Crucial in a Mass Tort Case?
When dealing with a case of mass tort, you need to be able to demonstrate that the defendant is responsible...
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How Partnerships Make For a More Reliable Medical Record Retrieval
In today's world, medical record retrieval is a never-ending, tedious, and expensive process. Most law and insurance firms are finding...
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What’s Next For Recruiting While Hiring In Digital Age?
Gone are the days when employers had to go through lengthy recruitment processes and handle large databases. Not only were...
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The Future of the Call Center: 5 Predictions for 2022
Call centers were once limited to accepting and diverting calls. However, as technology and consumer communication preferences have evolved, this...
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Back Office Outsourcing: How To Minimize The Risks And Maximize Its Benefits?
Outsourcing, or as it is more accurately referred to, global sourcing, is a very effective technique that can help your...
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Why Are Complaints More Important Than Positive Feedback in Contact Center Services?
Keeping up with the competition requires a customer-centric approach. The best customer experience comes from understanding how customers feel about...
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Smart Sourcing Bookkeeping Services
Being an entrepreneur is not easy. You must be a multitasker, as you are required to handle a lot of...
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Recruitment Trends – Transforming the Way of Talent Acquisition
After the unwanted and unpredicted outbreak, every policy and strategy in organizations has had to change. Therefore, it was time...
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Best Practices & Actionable tips for Contact Centers Post-COVID
Making sure that businesses were running successfully during the pandemic was no easy job, especially for contact centers. The major...
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How To Use Intelligent Automation To Enhance Your Contact Center’s Profits?
Contact centers are the first mode of communication with the customers for a business. The services provided by them can...
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How Far Virtual Working Has Come And Where It Is Headed
Remote working is no longer a new concept. It was introduced with the term “freelancing” and now, most of the...
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What Makes Medical Record Review Complicated?
Though the medical records are generated as a testimony for the treatment given to the patient, the data in the...
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EMR : Biggest Bestowals from IT Industry to Healthcare Domain
Discovery of medicines and medical science is the biggest event in the history of mankind. From ancient times till few...
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Billing Summary -A Secret Tool To Manage Medico-Legal Claims
Hospitals are generating a lot of documents. It starts with medical records, administrative documents like DNRs, consents or informative documents,...
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How 3rd party Quality Monitoring and Analysis help Contact Centers
All of you must have called customer service contact center for some or the other reason. Whenever you call you...
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