Why Are Complaints More Important Than Positive Feedback in Contact Center Services?
Keeping up with the competition requires a customer-centric approach. The best customer experience comes from understanding how customers feel about...
Smart Sourcing Bookkeeping Services
Being an entrepreneur is not easy. You must be a multitasker, as you are required to handle a lot of...
Recruitment Trends – Transforming the Way of Talent Acquisition
After the unwanted and unpredicted outbreak, every policy and strategy in organizations has had to change. Therefore, it was time...
Best Practices & Actionable tips for Contact Centers Post-COVID
Making sure that businesses were running successfully during the pandemic was no easy job, especially for contact centers. The major...
How To Use Intelligent Automation To Enhance Your Contact Center’s Profits?
Contact centers are the first mode of communication with the customers for a business. The services provided by them can...
How Far Virtual Working Has Come And Where It Is Headed
Remote working is no longer a new concept. It was introduced with the term “freelancing” and now, most of the...
What Makes Medical Record Review Complicated?
Though the medical records are generated as a testimony for the treatment given to the patient, the data in the...
EMR : Biggest Bestowals from IT Industry to Healthcare Domain
Discovery of medicines and medical science is the biggest event in the history of mankind. From ancient times till few...
Billing Summary -A Secret Tool To Manage Medico-Legal Claims
Hospitals are generating a lot of documents. It starts with medical records, administrative documents like DNRs, consents or informative documents,...
How 3rd party Quality Monitoring and Analysis help Contact Centers
All of you must have called customer service contact center for some or the other reason. Whenever you call you...
Benefits And Use Cases Of Virtual Team For Back Office Tasks
If you’re an entrepreneur who has just started a business, or you’re an established small business player looking to expand...
How Much Is A Twisted Muscle Or A Broken Arm Worth To You….?
Well, not a very comfortable question for any of us. But for attorneys dealing with personal injury victims, handling these...
Things to Know about Personal Injury Claims
There are millions of lawsuits filed in the United States each year. Many of these lawsuits are based on accidents...
Why Outsourcing Back-Office Services Is Important For Company Benefits..?
Back office is the support center of a company or business that carries out various administrative work. Such tasks are...
Business Process Outsourcing (BPO) Market Worldwide Is Projected To Grow By US $108.3 Billion
BPO is a very famous short form used these days. It is broadly known as Business Process Outsourcing. Current BPO...
