Medical Records Summary
- Developed in-house software to Manage , Index, Bookmark, Summarize Medical Records
- Records summarized by Medical professionals – Doctors , Pharmacists
- Created Dashboard and histograms for TAT monitoring
- Provided High level of Data Security and quality
- Quick Turn around times even with increased volumes year after year
- Pricing is per page basis ( no other costs )
Data Sorting , indexing and book marking
- Systematically organizing medical records with Index , hyperlinks and Bookmarks.
- ITCube uses its proprietary sorting tools to deliver Index with Hyperlinks for instant navigation to the actual pages .
- The Index will show chronologically arranged pages with Report types
- Creating bookmarks for easy navigation . The bookmarks are arranged by :
- Type of document – ( Location visit, Billing &Administrative)
- Dates ( Forward or Reverse chronology – as per your requirement) Providers and within providers arranged by dates
Construction Back office
- Managed 7 different processes with TAT SLA maintained
- Maintained accuracy levels of 99% and above in 2014 and 2015 till date
- Ramped up from 10 – 100 people in record time
- Managed volumes and manpower during peaks and slow months
- Shared automation benefits with client
- Transparent reporting setup for better management of different processes
Accounting and Book Keeping
- Improve your Ability to make timely business decisions
- Improve the cash management of your business. Stay on top of your cash flow.
- Reduce the cost of your administration and Accounts. Save 30-40% over your current costs
- Eliminate issues of Recruitment and Retention of Accounting staff
- Immediate Access to Data via a secured connection over the Internet providing you direct access to your reports, 24 hours a day, 7 days a week.
- Improved efficiency, cost savings, access to financial expertise not available in-house and an improvement in your ability to monitor your business.
ITCube Customer Service center India provides integrated offshore customer service solutions through our core industry practices. We leverage the deep domain expertise in our industry segments to better understand and serve our customers’ needs.
Customer care services
- Voice-based customer service
- Email and fax management
- Live chat support
ITCube’s Offshore Customer Service has a large talent pool, extensively trained in customer service skills, including voice and soft skills, email and chat support services, inbound cusotmer services, customer-specific systems and processes, as well as contextual knowledge of the business/product they service
Lead & Demand Generation
Conversation 2.0 is a state-of-the art prospect development service by ITCube for B2B companies across various industries. You will benefit from its proven approach of identifying qualified prospects who are ready to buy your services, in-depth market intelligence about your industry and clients, and increased revenue for your organization.
Call Auditing and Analytics services
- Call quality & end-customer experience
- First call resolution
- Call handle & transaction processing time
- Accuracy of transactions[/ap_toggle]